SOCIAL DEVELOPMENT DEPARTMENT REITERATES DETERMINATION TO IMPROVING SASSA SERVICES

Social Development department reiterates determination to improving SASSA services

Social Development department reiterates determination to improving SASSA services

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23rd January 2025
Social Development Minister Sisisi Tolashe has pledged her guidance and determination to enhancing South African Social Security Agency (SASSA) products and services throughout an engagement along with the company's senior professionals in a strategic scheduling session in Cape Town.

Tolashe on Tuesday expressed her heartfelt congratulations to the various social grant beneficiaries, who excelled within the 2024 matric examinations.

Of the 724 156 full-time learners who registered to the National Senior Certificate (NSC), 572 338 are social grant beneficiaries, representing eighty one% on the registered pupils inside the schooling sector.

These learners reached a commendable pass rate of 86%.

"This indicates the financial investment national government is making during the lives of bad and susceptible small children is yielding a beneficial impact in breaking intergenerational poverty," Tolashe claimed.

Reflecting on recent achievements, the Minister highlighted critical milestones and ongoing priorities. She committed to urgently addressing The problem of long term Management appointments and also the scarcity of personnel at most neighborhood places of work.

Moreover, the Minister highlighted the necessity for Group-based engagements and outreach routines.

"Our Group is looking forward to our enormous intensification of Group here outreach, exactly where we prioritise underserved regions to convey providers nearer to our people today," she reiterated.

With regards to SASSA methods, Tolashe urged management to prioritise strengthening and modernising units to improve accessibility, queue management and stop fraud.

Moreover, the Minister has asked for SASSA Performing CEO, Themba Matlou, to deliver a plan that seeks to read more resolve the problems of payment channels in rural places by giving another Alternative for payments.

"We dedicate ourselves to operate with [SASSA]... We are offered click here at all times to address the check here challenges with each other. All sassa status check of us need to be Answer-driven inside our class to make changes to the life of our persons by concerted initiatives," the Minister said.

SASSA is a national company of government that administers South Africa's social security system, together with distributing social grants on behalf with the Department of Social Development. – SAnews.gov.za


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